We respect the privacy of every person who uses the services made available by us through our apps or websites including Real Stories and Wizz (the "Little Dot Services") and we are committed to ensuring a good and safe online experience.
If you have any questions about this privacy notice or want to exercise your rights, please contact us by:
Personal information may be collected from you in the following ways:
We collect and maintain personal information that you voluntarily submit to us during your use of the Little Dot Services (e.g. when you register or subscribe to use the Little Dot Services, during the course of email exchanges with us or as part of any customer support interactions – you must be 18 or over to do all of these things). In particular, in order to sign up and create an account we require certain personal information from you (18 or over only) including:
We may also collect personal information regarding your use of and activity on the Little Dot Services.
Other than verifying your account on login, cookies, identifiers and other activity information will not be collected on kids focussed sites.
We may collect, through our use social media login functionality, personal information regarding your social media profile as identified to you by the social media platform at the point in time of login or registration. How do we use your personal information?
We use the personal information we collect from you for the following purposes:
We need to use your information to log you in, verify who you are, ensure you get the service that you have subscribed for and otherwise fulfil our contract to provide you with services.
It is necessary for the performance and fulfilment of the contract between us and to provide you with access to the best content.
If you have given us your email address, we may use it with your consent to update date you on any new features to our Services or other marketing initiatives.
We rely on your consent to be able to do this.
We may collect and use your personal information in connection with any competition and/or promotion we decide to run.
It is in our legitimate interest to use your personal information in such a way to operate the promotion and/or competition. Please note that we will only send you marketing communications about a competition or promotion with your consent.
We may also use your personal information to:
It is in our legitimate interest to use your personal information in such a way to ensure that we provide the very best service we can to you.
We may use your personal information on an anonymised basis to analyse, benchmark and conduct research on users and their interactions with Little Dot Services. This will not happen on Kids focussed sites.
It is in our legitimate interest to continually evaluate personal information to ensure we are aware of market trends and ensure that the products and services we provide are relevant to you.
We may share your personal information with third party processors in order to provide the Little Dot Services and associated products and services to you.
It is in our legitimate interests to share your personal information in such a way to ensure that we provide the very best service we can to you.
We may use your personal information for internal record keeping purposes and to check you comply with the Terms of Service.
It is in our legitimate interest to ensure that we keep our records up-to-date in order to monitor who uses the Little Dot Service, to comply with our legal obligations and to monitor your compliance with the Terms of Service.
We may disclose personal information to investigate suspected fraud, harassment or other violations of any law, rule or regulation, or the policies for the Little Dot Services, or to our professional advisers such as lawyers, auditors or accountants.
It may be in our legitimate interest, a legal obligation or a public task to comply with our legal obligations and to monitor your compliance with the Terms of Service.
We may transfer your personal information in connection with a bankruptcy proceeding or the sale, merger or change of control of our company or the division responsible for the services with which your personal information is associated, or to our group companies.
It is in our legitimate interest to deal with our business and its assets appropriately.
If you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.
We rely on your consent to be able to do this.
Without this information we may not be able to provide you with our products or services (or with all of the features and functionality offered by our products or services) or to respond to queries or requests that you submit to us
Where use of your personal information by us requires your consent, you can provide such consent:
We store and process all personal information within the EEA. If we collect your information from outside the EEA, then we will transfer it to the EEA for storage and processing. We do not currently transfer your personal data outside of the EEA.
We do not keep your personal data for any specific period, but will not keep it for longer than is necessary for our purposes.
In considering how long to keep it, we will take into account its relevance to our business and our legal and regulatory obligations.
We have implemented information security policies, rules and technical measures designed to protect the personal information that we have under our control from:
However, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online.
You have the following rights in relation to the personal information we hold about you:
If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or ask us to transfer this to a third party of your choice.
You can ask us to stop processing your personal information, and we will do so, if we’re:
You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, and it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
We try to meet the highest standards in order to protect your privacy. However, if you are concerned about the way in which we are managing your personal information, then you may lodge a complaint by contacting our privacy compliance team at firstname.lastname@example.org.
Complaints need to be lodged in writing.
We will make a record of your complaint and refer it to our internal complaints resolution department for further investigation.
We will deal with the matter within a reasonable time, and will keep you informed of the progress of our investigation.
UK - If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
Australia - If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the Office of the Australian Information Commissioner. You can find details about how to do this on the OAIC’s website at https://www.oaic.gov.au/individuals/how-do-i-make-a-privacy-complaint/ or by calling their helpline on 1300 363 992
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us by emailing us at email@example.com. If you do not want your personal information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at firstname.lastname@example.org.
We do not ask children to share any personal information, such as names, addresses, email addresses, user names or other registration data, in order to participate on this Site. For example, children can surf the Site, view content, and enjoy many features of the Site without providing any personal information. Registration on the Site is limited to users who are 18 years of age or older. We do not intend to collect personal information from any users who are under 18 years of age on this Site.
We may collect anonymous information automatically from your child’s computer or device, such as their IP address, mobile device, or browser to learn about users’ usage of and navigation around the Site. This information is collected solely to support the internal operations of the Site. No personal information is individually identifiable through this information.
While the Site does not collect any personal information from children, if it ever were to collect such information, we would retain that information only so long as reasonably necessary to fulfil the service, and ensure the security of our users and our services, or as required by law. In the event we discover we have collected information from a child in a manner inconsistent with this Policy or with COPPA’s requirements, we will delete the information.
We may share or disclose usage information collected from children in limited instances, as identified in section 5 above.
If a parent believes that a child has improperly provided us with their personal information, Parents, at any time, can refuse to permit us to collect further information about the usage in association with a particular account, and can request that such information is deleted from our records, including all information we have collected in connection with that usage.
Any inquiries may be directed to:
Little Dot Studios, 100-106 Leonard Street, EC2A 4RH, United Kingdom. Email email@example.com. Telephone +44 (0)20 3040 4330.
In any correspondence such as e-mail or mail, please include the parent’s email address and telephone number. To protect children’s privacy and security, we will take reasonable steps to help verify a parent’s identity before granting access to any personal information.
We maintain reasonable security procedures to ensure the confidentiality, security and integrity of personal information collected from children in accordance with Section 11 of the Little Dot Studios limited Privacy Notice.
We encourage parents to talk with their children and students about how to be safe online. For more information on protecting your child's privacy online, please visit OnGuard Online at http://www.onguardonline.gov.
Last updated: January 2018